Callbell chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and Telegram to chat with your business. It is free and easy to install.
Why should I use Callbell chat widget?
Callbell is the easiest way to integrate WhatsApp, Facebook Messenger, Instagram and Telegram on a WordPress website. With this chat plugin, you will be able to give your visitors the opportunity to communicate with your company through different direct messaging applications:
- Facebook Messenger
- Instagram Direct
Chat with your customers on their preferred messaging app
Allow your website visitors to choose their favorite messaging application to request information or support from your business.
Reach your customers even after they leave your website
Thanks to messaging applications you can continue the conversation with your leads, prospects or clients at any moment and on the same apps they already use to communicate with friends and family
View customers’ profiles and engage with them
Get important information about your contacts like their Facebook / Instagram profile or their WhatsApp phone number.
Get insightful statistics and analytics
After 24 hours, you will be able to see statistics on unique visitors / visitors, clicks on the widget, clicked channels, devices and geo localization straight from your Callbell dashboard.
After creating an account on Callbell you can customize your widget logo, configure the channels you want to display to your visitors, and select if you want to display those on desktop, mobile or both.
Finally, copy and paste the widget code from the dashboard to your Callbell WordPress integration and click “Save Changes”.
Chat Widget – Facebook Messenger
Dashboard onboarding – channel configuration
Dashboard – Analytics and stats
Is Callbell free?
The Callbell chat plugin is 100% free.
What does Callbell let me do?
Callbell adds a chat plugin to your website which visitors can use to engage with you and your company using popular messaging applications such as WhatsApp, Facebook Messenger, Instagram Direct and Telegram.
Do I have to install any software on my server to get this working?
Not at all! Callbell is a hosted live chat service. Simply configure the plugin and you’re done!
Which web browsers work best with this plugin
Though designed to work on most browsers, Callbell works best in the following environment: IE 6 or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac).
Is it free to use?
The plugin comes with a free plan for WordPress users. Larger businesses can purchase upgrade options anytime.
Server Requirements: PHP4 or PHP5.
WordPress versions: WordPress 2.7 and up.
Note: You will need to create a free account on Callbell in order to have a working installation.
- Install plugin from WordPress directory and activate it.
- Under settings section, click on “Callbell” to add your Callbell embed code
- Customize the chat widget to your preference.
- Finally, make full use of our Dashboard to manage your chat widget.
- Feature: Include your Callbell Widget with a simple click!